Title:  Store Support Officer - Comp

About us

With more than 20,000 employees working in over 550 stores across Australia alone, Chemist Warehouse is Australia's leading retail pharmacy group and one of Australia's most recognised brands. Chemist Warehouse continues to deliver on an ambitious growth plan which has seen the expansion of operations into China, Ireland, New Zealand and many more exciting new developments to come!

This is an exciting opportunity for a highly motivated, aspiring and solutions focused SOS Officer to join our ever growing and well-loved family business.

Any pharmacy assistants or store people looking for your next challenge with Chemist Warehouse, please apply!

Job Description

The primary focus and responsibilities of this role are:

• Assist and partake in all rounds of Store Visits e.g: Operational Reviews/Compliance Visits + National Store Visits up to four times a year

• Supporting all staff and Owners at Store on a national level

• Ability to train a diverse range of people in numerous positions

Key responbilities

• Assisting in visiting all stores across the country (up to four times a year), looking at key elements such as Stock Management, Catalogue + Compliance, General Merchandising & Everyday/Store Operations
• While visiting each store, assessing the above criteria, and delivering results to stores/staff/owners proactively and positively with the ability to provide solutions
• Assisting in creating support plans for stores that require assistance, such as training, etc.
• Assist in all areas of preparation, execution, and follow-up (regarding Store Visits)
• Partake in daily admin (emails, phone calls to stores)

The successful candidate should have

• Ability to communicate clearly and effectively verbally and in writing
• Ability to manage and prioritise tasks
• Ability to train staff when required
• Able to work independently and collaboratively as a team
• High-level organisational skills with attention to detail
• Strong customer service skills
• Friendly, people person able to interact with a range of personalities and different background
• Ability to work under pressure and high-stress environment
• Basic to intermediate understanding of MS Office
• ‘Can Do’ attitude
• Valid Driver’s License
• Ability to travel Interstate

What you should know

• Discounts across all of our brands!
• Access to ongoing training and professional development
• Free flu vaccinations
• Access to EAP and support service