Senior People & Culture Advisor, Workplace Relations

About the opportunity

With more than 20,000 employees working in over 550 stores across Australia alone, Chemist Warehouse Retail is Australia's leading retail pharmacy group and one of Australia's most recognised brands. Chemist Warehouse continues to deliver on an ambitious growth plan which has seen the expansion of operations into China, Ireland, New Zealand and many more exciting new developments to come!

Our People & Culture Team is currently seeking a People & Culture Advisor, to provide advisory support to a variety of stakeholders on Workplace Relations matters, rather than generalist advisory. 

Working in this fast-paced environment across our store network, head office and distribution centres based in NSW and ACT, this will be a full-time position based at our Preston head office in Victoria.

About the role

Reporting to our People & Culture Advisory Lead, the responsibilities of the Senior Advisor include:

• Fostering excellent rapport and developing productive working relationships with all key stakeholders located across NSW & ACT. 
• Being a key point of contact for leaders and team members, providing information and guidance on a range of people and employment matters including end-to-end case management.
• Supporting and coaching leaders in the response, management and investigation of employee grievances and other workplace matters, including the appropriate application of industrially sound disciplinary outcomes, and timely implementation of any local or organisational continuous improvement.
• Drafting formal correspondence from leaders or the organisation to team members.
• Advising stakeholders on matters requiring interpretation of employment legislation, company policies and procedures, along with Modern Awards and Enterprise Agreements.
• Identifying and implementing opportunities to improve workplace practices, processes and service delivery methods.

We require all team members to work onsite 4-days per week, with 1-day work-from-home. Some occasional travel will be required to support the NSW & ACT portfolio. 

About you

To thrive in this role, the successful applicant will possess the following skills and experience:

• Degree-qualified in Human Resources, Business Management, Psychology or similar.
• Demonstrated experience as an established P&C Advisor, with a passion for Employment Relations and end-to-end case management experience. 
• A proactive approach to work with the self-motivation and drive to achieve, resilience and curiosity to see tasks through to completion.
• Proficient knowledge and interpretation of employment legislation and Modern Awards.
• Excellent written and verbal communication skills.
• Highly organised and with an attention to detail and the ability to prioritise urgent tasks.
• The ability and confidence to influence colleagues and the decisions of senior stakeholders.
• Strong technology skills and digital literacy.
• Experience working in retail, pharmaceutical or other service-based industry is ideal, however not essential.

The successful applicant must also return a satisfactory criminal history check. 

What's on offer?

• Career growth and development opportunities 
• Discounts across all Chemist Warehouse Retail group brands
• Access to ongoing training and professional development
• Free flu vaccinations
• Access to EAP and support service
• Subsided café on-site