Title:  Payroll Officer

About the Team

Our Payroll team plays a critical role in supporting more than 20,000 team members across Sigma Healthcare and Chemist Warehouse. Working within the People Business Unit, the team is responsible for delivering accurate, compliant and timely payroll services across our extensive network of stores, distribution centres and support offices.

Following the merger of Sigma Healthcare and Chemist Warehouse, this is an exciting time to join a growing organisation and contribute to the continued development of our payroll operations. You will work alongside an experienced and supportive team that values accuracy, collaboration, exceptional customer service and continuous improvement. 

About the Role

Reporting to the Assistant Payroll Manager, you will support the accurate and timely processing of payroll while maintaining employee records, completing payroll audits and managing a range of payroll transactions. You will also act as a trusted point of contact for employees and stakeholders, providing clear and timely support with payroll-related enquiries.

This is a great opportunity for someone with payroll experience who enjoys working in a fast-paced environment and is looking to continue developing their technical payroll knowledge within a large and complex organisation.

Role Responsibilities

In this role, you will: 

• Review payroll and direct payment reports to support accurate and timely employee payments. 
• Maintain and update payroll system data, ensuring employee records remain accurate, compliant and up to date. 
• Respond to payroll-related enquiries and provide clear advice and solutions to employees and key stakeholders. 
• Process payments through online banking platforms with a high level of accuracy, confidentiality and attention to detail. 
• Conduct regular audits of annual leave, personal leave and long service leave in accordance with relevant legislation and agreements. 
• Process complex payroll transactions, including back pays, Lump Sum E payments and superannuation adjustments. 
• Maintain accurate payroll and personnel records while supporting internal compliance requirements. 
• Provide exceptional customer service and work collaboratively with stores, distribution centres, support office teams and other business stakeholders. 
• Identify opportunities to improve payroll processes, accuracy and service delivery. 
• Provide support to other members of the Payroll team as required. 

Who are we looking for?

To be successful in this role, you will ideally bring: 

• Previous experience in a payroll or similar administrative position, ideally within a large or complex organisation. 
• Strong attention to detail and the ability to process information accurately. 
• Well-developed organisational, planning and time-management skills. 
• Strong written and verbal communication skills. 
• A customer-focused approach and the ability to respond professionally to employee and stakeholder enquiries. 
• Confidence using Microsoft Office applications, including Excel. 
• The ability to manage competing priorities and remain calm when working to payroll deadlines. 
• A proactive attitude, willingness to learn and ability to work collaboratively as part of a team. 
• An understanding of payroll compliance requirements and the ability to interpret relevant awards, agreements and legislation. 
• Experience using payroll systems such as PayGlobal or UKG Pro T&A, advanced Excel skills, financial acumen or experience working within healthcare would be highly regarded. 

Why Join Us?

Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership courses  (including our Women In Leadership program) to support your long‑term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.

Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team. 

Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team. 

Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.  

Exclusive savings – Access generous team member  discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank, novated leasing and a team member discount card entitling you to savings in our Chemist Warehouse Pharmacies 

Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support. 

Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items. 

Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free. 

About Us

Sigma Healthcare is powering pharmacy!  We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty!  We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia.  With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

How to Apply!

If you're ready to join a team that is shaping the future of healthcare and retail, click Apply Now to visit our Careers Page and submit your application.

Sigma Healthcare is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you don't meet every requirement listed.