Title: IT Senior Systems Engineer
About Us
Chemist Warehouse is one of Australia's largest retailers, growing continuously year on year. With over 600 stores in Australia, New Zealand, Ireland, China, and Dubai, and many more exciting locations to come, the secret to our success lies in our exceptional customer service paired with competitively priced quality products. We take great pride in being innovative and responsive to the changing needs and challenges of the current market.
About The Role
Our IT Infrastructure team is currently seeking a Senior Systems Engineer who will contribute to strategic initiatives, continuous improvement, and ongoing technical operations. Furthermore, they will provide support, guidance, and coaching to other teams within the organisation to maximise solution value. The team member will strive to empower others through foundational platforms and services.
The position reports to the Cloud & Platform Services Manager and will also work closely with internal team members, external vendors, and partners.
Role Responsibilities
- Collaborate with project teams to plan, design, and implement solutions across cloud and on-premises infrastructure.
- Proactively monitor and operate infrastructure systems and solutions.
- Produce and maintain knowledge and technical resources for the delivery and operations of technology solutions.
- Contribute to the resolution, root cause analysis, and preventative measures of alerts and incidents.
- Identify, assess, and share risks, issues, and dependencies.
- Validate and remediate solution compliance with organisation policies and our regulatory environment.
- Oversee and provide feedback on solution deliverables.
- Design infrastructure, platform, and tooling solutions in collaboration with stakeholders.
- Implement and maintain controls and processes to provide prompt feedback on quality.
- Administer and enhance tools for technical delivery and operations.
About You
To succeed in this role, the candidate will need:
- Extensive experience with System Engineering practices. This role contributes to our technology strategy. They'll need hands-on experience of what does and doesn't work to succeed.
- A robust knowledge of the Microsoft stack, particularly with Windows Server, Active Directory, Group Policy, M365, and messaging services.
- Expertise with networking services such as DNS and DHCP.
- A sound understanding of technical delivery tools such as Source Control Management (SCM) and Continuous Integration/Continuous Delivery (CI/CD).
- Exposure to system design principles. This role will be required to contribute to end-to-end system design.
- A philosophy of lifelong learning. Technology is constantly changing, and so are we. The candidate will keep up with technology trends and explore new solution options through experimentation.
- An eagerness to mentor and grow with others. We'll learn together and share our knowledge and experiences.
Benefits
- Career growth and development opportunities in a supportive and collaborative working environment
- Access to discounts across all our affiliated brands, as well as other retail partnerships
- Subsided café on-site
- Free annual flu vaccinations