Title:  Data Analyst

About the team

The E-commerce and Digital Department is responsible for delivering and supporting the organisation’s digital platforms, online customer experiences, and digital transformation initiatives. The department focuses on enhancing customer engagement, improving digital services, and enabling efficient online operations across the business. It works closely with internal teams and external partners to develop, manage, and optimise digital solutions that support business growth, customer satisfaction, and operational efficiency.

About the role

As a Data Analyst reporting to the Data Analytics & Insights Lead, you will play a key role in delivering accurate, timely, and actionable insights that support operational and commercial decision-making across the business. You will be responsible for independently managing data extraction, validation, and transformation to ensure the integrity of reporting, while developing and maintaining dashboards and reporting solutions that provide meaningful performance insights. Working closely with stakeholders across the business, you will translate data requirements into clear analytical outputs, manage data requests, and help answer complex business questions. You'll also collaborate with the Junior Data Analyst, providing guidance where needed, and escalate more complex analytical challenges to the Data Analytics & Insights Manager.

Role Responsibilities

• Deliver day-to-day analytics and insight activities by collecting, cleaning, validating, and analysing data from
  multiple internal and external sources.
• Conduct analysis to identify trends, patterns, and insights and provide clear recommendations to stakeholders.
• Support customer, operational and business performance reporting, including regular performance summaries and
  KPI monitoring
• Build, enhance and maintain dashboards and visual reporting (e.g., Power BI) that communicate insights clearly to
  technical and non-technical audiences.
• Partner with business teams to translate requirements into data queries, reports, and analytical outputs that meet
  stakeholder needs.
• Maintain data quality and governance standards by identifying data issues, reporting inconsistencies, and following
  established data management procedures.
• Maintain strong documentation and contribute to continuous improvement initiatives.

Who are we looking for?

• A tertiary qualification in Data Analytics, Data Science, Statistics, Mathematics, Business Analytics, or related
  discipline
• 1–3 years’ experience in a similar analytics/reporting role
• Desirable: Professional work experience in the Healthcare industry
• Experience developing dashboards and reporting (e.g., Power BI or similar)
• SQL capability for data extraction and querying (intermediate)
• Exposure to analytics platforms and modern data environments (e.g., Google Analytics / google cloud platforms) relevant to digital and ecommerce
• Strong written and verbal communication skills with the ability to explain insights clearly
• Strong time management, planning and organisation skills with the ability to manage multiple priorities
• High attention to detail, strong data validation/quality mindset, and problem-solving approach

Why join us?

• Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership pathway to support your long‑term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.

• Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.
• Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team.
• Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.
• Exclusive savings – Access generous employee discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank and novated leasing.
• Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.
• Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items.
• Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free.

About us

Sigma Healthcare is powering pharmacy!  We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty!  We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia.  With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

How to apply

If you're ready to join a team that is shaping the future of healthcare and retail, click Apply Now to visit our Careers Page and submit your application.

Sigma Healthcare is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you don't meet every requirement listed.