Title: Credit Team Lead
About Us
Sigma Healthcare is proudly powering pharmacy!
Together with Chemist Warehouse, we have Australia’s largest pharmacy network, with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty. We are powered by our dedicated people and our leading full-line pharmacy wholesale and distribution business, delivering medicines and healthcare products to pharmacies across Australia.
With Chemist Warehouse now operating across multiple countries outside Australia, we continue to expand our reach as a Top 50 ASX-listed organisation.
The Opportunity
We’re looking for a Credit Team Lead to join our Finance team and help lead the day-to-day credit operations that support our growing business.
Based in Preston and reporting to the Accounts Receivable Manager, this role will see you lead a small team of Credit Controllers while managing credit risk, supporting cash collection and partnering closely with Sales, Finance and offshore teams.
This is a great opportunity for someone with strong Credit or Accounts Receivable experience who enjoys leading people, solving problems and working in a role where commercial thinking and sound judgement go hand in hand.
What You’ll Be Doing
In this role, you will:
- Lead daily credit operations across order releases, credit limits and direct debit processing
- Act as an escalation point for complex customer accounts, disputes and credit decisions
- Coach, support and develop a team of Credit Controllers
- Partner with Sales and Finance teams to balance commercial outcomes with credit risk
- Work closely with the Credit Analyst on customer risk reviews and financial assessments
- Monitor aged debt, collection performance and customer exposure
- Support month-end reporting, forecasting and cash flow visibility
- Drive process improvements across credit operations, reporting and ways of working
About You
You’ll bring strong Credit or Accounts Receivable experience, along with the confidence to lead a team in a busy finance environment.
To be successful, you will ideally bring:
- Experience in Credit, Accounts Receivable, collections or finance operations
- Leadership or supervisory experience
- Strong understanding of credit risk, collections and cash flow management
- Experience with credit limits, order releases and Delegation of Authority frameworks
- Strong communication and stakeholder management skills
- High attention to detail and the ability to manage competing priorities
- Sound judgement and a solutions-focused approach
- Strong Microsoft Office skills, with advanced Excel skills highly regarded
- Exposure to ERP systems, such as SAP, will be viewed favourably
Most importantly, you’ll be someone who enjoys leading from the front, building strong relationships and making practical decisions that support both the customer and the business.
Why Join Us?
This is an exciting time to join Sigma Healthcare and Chemist Warehouse as we continue to grow as a newly expanded ASX-listed organisation. You’ll be joining a large Finance function where you can lead a team, improve processes and make a genuine impact across credit operations and cash collection.
You can expect:
- A hands-on leadership role within our Accounts Receivable team
- Exposure to Sales, Finance and key business stakeholders
- The opportunity to improve processes and support finance transformation
- Career development within a large, growing ASX-listed organisation
- Generous staff discounts across Chemist Warehouse and our broader group brands
- Hybrid working, with 4 days onsite in Preston and 1 day working from home
Apply Now!!
If you’re an experienced Credit or Accounts Receivable professional who enjoys leading teams, improving processes and making sound commercial decisions, we’d love to hear from you.
Apply now and help power the future of pharmacy with Sigma Healthcare.
Please note: As part of our recruitment process, successful candidates will be required to complete a National Police Check.