Title: Retail Manager

Employment Type: Permanent Full Time

About Chemist Warehouse NZ

Established in New Zealand in 2017, Chemist Warehouse has rapidly grown to over 70 stores and continues to expand. We take great pride in being innovative, competitive, and responsive to the evolving needs of our marketplace. As a proudly New Zealand-owned and operated business, we are committed to making healthcare more accessible to all. Our mission is simple but powerful - to break down all barriers to medication and healthcare access, so that our communities can live happier and healthier lives.

What's in it for you?!

- Competitive hourly rates
- Friendly and supportive team environment
- Discounts across all of our brands!
- Ongoing training and professional development
- Free flu vaccinations
- Access to EAP and support services

The Opportunity

Chemist Warehouse South Dunedin is seeking a motivated and passionate individual to join our team as a Full-Time Retail Manager!

Job Responsibilities

Managing the day-to-day retail operations of the store
Supervising and coordinating retail pharmacy staff and staffing activities
Building and maintaining customer rapport and loyalty
Improving the efficiency of store processes and procedures
Addressing customer complaints as required
Resolving staffing issues and stock discrepancies
Ensuring organisational policies and procedures are followed and enforced
Maintaining workplace Occupational Health and Safety

Skills

Proven successful retail management experience (within fast paced & high volumes industries)
Strong stable people management experience (ideally managing 15-25staff)
Effective and positively impactful leadership, mentorship, and management skills
Efficient problem-solving skills with a questioning and continuous improvement mindset
Proficiency in using computer systems and tech savvy
Exceptional customer service, negotiation, and influential skills
Strong communication skills and able to relate, partner & advise at all various stakeholder levels
Applicants for this position must have NZ residency or a valid NZ work permit

Physical Requirements

Repeat the same movements

Stand for long periods of time

Use hands to handle, control, or feel objects, tools, or controls

Why Join Us?

At Chemist Warehouse, we’re proud of our culture and mission to make healthcare more accessible. Join our fast-growing team and enjoy competitive pay, generous staff discounts, fun work events, and a supportive, customer-focused environment. We offer ongoing training and plenty of opportunities for career growth. If you value innovation, dedication, and making a difference in the community, we’d love to hear from you.

Apply Now!

The successful applicant will be required to meet a satisfactory National Criminal History Check outcome. Interested in joining our team? Take the next step in your career with us. Apply today and explore limitless opportunities!