Title: OTC Assistant
OTC Assistant
About Us
Chemist Warehouse Ireland is proud to be part of a globally recognised pharmacy retail group with strong family values at its core. While we are continuing to grow across Ireland, our wider Chemist Warehouse family has built an outstanding reputation across Australia and New Zealand over the past 45 years. We are passionate about delivering exceptional customer care, supporting our teams, and creating an engaging workplace where people can grow and succeed.
About the Role
We are currently seeking an enthusiastic and customer-focused OTC Assistant to join our pharmacy team. In this role, you will provide excellent customer service, support the safe supply of OTC medicines, and assist the dispensary team in delivering outstanding patient care.
This is an exciting opportunity for someone who enjoys working in a fast-paced retail healthcare environment and is passionate about helping customers with their healthcare needs.
Key Responsibilities
- Provide professional and friendly customer service at all times
- Assist customers with OTC medicines and general healthcare queries under pharmacist supervision
- Support the dispensary team with the accurate collection and supply of prescriptions
- Assist with stock replenishment, merchandising, pricing, and housekeeping duties
- Operate the POS system accurately, including cash handling and sales transactions
- Respond to telephone and customer enquiries promptly and professionally
- Support pharmacy services and healthcare initiatives where required
- Build positive relationships with customers, patients, and team members
- Assist across the retail floor when required
What We’re Looking For
- Excellent communication and interpersonal skills
- Strong customer service experience
- Ability to prioritise tasks in a busy environment
- Strong attention to detail and organisational skills
- A positive attitude and team-focused approach
- Previous pharmacy or retail experience is desirable but not essential
Why Join Us
- Opportunity to join a growing international pharmacy retail group
- Supportive and collaborative team environment
- Ongoing training and development opportunities
- Career progression opportunities within the organisation
- Dynamic and customer-focused workplace
Work Pattern
Flexibility is required across weekday, weekend and Bank Holiday trading hours, including morning, mid and evening shifts.
Apply Now
If you are passionate about customer care and would like to build your career within pharmacy retail, we would love to hear from you.