Title: Payroll Officer

Employment Type: Permanent Full Time

Payroll Officer

Step into a role where accuracy, integrity and people-focus truly matter. We’re looking for a Payroll Officer who thrives in a fast‑paced environment, enjoys solving problems, and takes pride in delivering payroll with precision for a large and diverse workforce.

About the Role

You’ll be responsible for the timely and accurate processing of weekly and fortnightly payrolls, ensuring full compliance with the New Zealand Holidays Act 2003, employment legislation, and internal policies. Working closely with the NZ Payroll Manager, you’ll support our stores, distribution centres and head office teams across the CW Retail and our other portfolios.

This role suits someone who enjoys ownership, continuous improvement, and building strong relationships across the business.

🔍 Key Responsibilities

Payroll processing — Prepare and process weekly, fortnightly and adjustment pay runs with accuracy.
Data maintenance — Keep employee records current and ensure system integrity.
Compliance checks — Audit payroll data and test systems for Holidays Act compliance.
Employee support — Provide high‑quality service to employees and managers with payroll queries.
Legislation interpretation — Apply and advise on payroll legislation, ACC, parental leave and employment variations.
Reporting — Generate payroll reports and insights for management.
Continuous improvement — Identify trends and recommend process enhancements.

What You'll Bring

At least 1 year of payroll experience in a high‑volume environment (2000+ staff).
Experience with systems such as PayGlobal, Xero Payroll, Deputy or similar.
Strong understanding of NZ payroll legislation and employment standards.
Excellent communication skills and confidence engaging with stakeholders at all levels.
High attention to detail, strong organisation, and the ability to work to tight deadlines.
A proactive, solutions‑focused mindset with resilience and follow‑through.
Ability to work autonomously while knowing when to escalate issues.
Analytical thinking and a passion for continuous improvement.

Why You'll Love Working With Us

You’ll join a supportive, collaborative payroll team that values accuracy, innovation and a “can‑do” attitude. You’ll have the opportunity to influence payroll processes, build strong relationships across the business, and contribute to a function that keeps our people paid and supported.

Apply Now

If you’re driven, detail‑oriented and excited to grow your payroll career, we’d love to hear from you.

The successful applicant will be required to meet a satisfactory National Criminal History Check outcome. Interested in joining our team? Take the next step in your career with us. Apply today and explore limitless opportunities!