Title: Retail Coordinator
Retail Coordinator
At Chemist Warehouse Ireland, we're looking for a Retail Coordinator to join our team.
About the job
We are seeking a Retail Coordinator to oversee the daily activities of retail assistants, provide customers with advice on health and grooming needs, complete sales transactions accurately, and maintain a clean and organized pharmacy environment.
Key Responsibilities
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Communicate effectively with a diverse range of people, including patients and pharmacy staff
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Sell and advise customers on a range of over the counter (OTC) medicines, complimentary medicines and beauty/grooming products
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Assist customers with common health problems
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To anticipate customers’ needs when recommending and/or advising on additional products that compliment the products and services requested by the customer
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To manage pharmacy stock including general merchandising, administrative duties, ordering stock and pricing
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Supervise and direct the activities of pharmacy staff
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Accurately complete sales transactions
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Manage the presentation and storage of pharmacy merchandise
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Manage pharmacy stock, including administrative duties, ordering stock and pricing stock.
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Minimize instances of shoplifting
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Ensure the pharmacy is kept in a clean and tidy state, including managing window displays
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Attend to telephone enquiries
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Always keep customer and employee information private and strictly confidential
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Create and maintain effective relationships with patients, customers and pharmacy staff
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Report security risks and thefts to management and/or security guards when applicable
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Take all reasonable care for your own and others safety and wellbeing while at work
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Make sure you know and comply with all safety instructions and operating procedures
About you
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Effective leadership and management skills
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Experience in community pharmacy or retail environment
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Strong communication skills among all stakeholders
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Ability to form effective relationships with all stakeholders and customers
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Demonstrated commitment to the provision of quality services
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Honesty, integrity and an understanding of the significance of confidentiality
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Ability to prioritise and work under pressure
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Dedicated work ethic
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Eye of detail and accuracy
Applicants for this position should have EU residency or a valid employment permit.